Memory foam mattresses may be one of the most popular sleeping surfaces today but not even they are spared from consumer complaints which often lead to returns and refunds. Here are the top complaints related to memory foam:
1. Sleeps Hot - Memory foam mattresses sleep hotter than traditional innerspring mattresses because the denser cell structure means air has trouble flowing through. Another reason for heat-related problems Tempurpedic and other memory mattresses have is its body-contouring ability which results in more skin touching the mattress than being exposed to air. Exposure to air helps the skin cool.
2. Weight - Memory foam is one of the densest polyurethane foams out there. A cube 1 meter in each direction can weigh up to a whopping 6lb. A cube of Tempurpedic foam weighs 5.34lb. This means a memory foam mattress is difficult to move and setup, especially if you suffer from back pain or other health problems.
3. Temperature Sensitivity - Memory foam readily reacts to temperature. A visco memory mattress is softer in warmer environments and colder in cooler temperatures. This means that in the summer the foam mattress may feel all squishy and soft while in winter-time or in colder rooms, the mattress may feel hard and cold like sand or a slab. Getting the right level of firmness is also influenced by personal preference.
4. Price - Memory foam is a revolutionary material that is costly to produce. Memory foam mattress prices range between 0 and ,000.
5. Odor - Memory foam is a form of polyurethane foam and like any other chemical substance it has a strong odor when new. This is harmless, but still annoying.
6. Restrictions - Memory foam mattresses have some restrictions for use. For example, you cannot use electric heaters or electric blankets as that may damage the memory foam. You also need to place the mattress on a solid, completely flat foundation. Do not even think of using slated bed frames.
7. Trial Policies - Most manufacturers offer generous 3 months home trials but before you jump on the bandwagon remember that if you return the memory foam mattress back you pay return shipping. A word of warning, shipping the mattress back can cost you more than the original delivery! Before reading further, see my comprehensive article on memory foam home trials.
8. Sagging - Lower quality memory foam mattresses lose their ability to rebound in as little as a few months. You may be stuck with a hole in the middle of the mattress.
9. Cleaning Difficulty - Because of the open cell structure, viscoelastic memory foam mattresses are very difficult to clean. Spills and stains are impossible to remove which can void your warranty.
10. Adjustment Period - Unlike traditional spring mattresses, memory foam mattresses require an adjustment period thanks to the unique weightlessness feeling it induces. It also needs a break in period for the mattress to give a little.
